“I would like to thank you for the fine performance in the installation of the sprinkler system at our new branch office in Franklinville. Your attention to our needs and quality service guaranteed a trouble free system that did the job. I also would like to thank you for your unsolicited comments on the system at our Ocean View office, which was installed by another contractor. The system had multiple problems and the contractors never returned our calls. In other words, ‘He made the sale and then forgot us’. It was at that time I remembered your comments and turned to you for service. You did the job well and your cooperation and service will be remembered.”
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